FAQ

I would like to meet other families in the area. Can you help?

Yes, NBI can help link you with other families either 1:1 or through one of our networking events.

How do I access NBI Services?

Give one of our friendly staff a call and we will be happy to talk with you by phone and/or face to face to work out how we can help you to access the sorts of services/supports you are looking for.

I am looking to develop new skills how can you help me?

Our great team of support staff are skilled in supporting people of any age to develop independence and life skills.

Please contact us if you are interested in this option.

Are NBI Quality Assured?

Yes we have been externally audited against the Disability Services Standards.

Where do NBI provide services?

NBI focusses on providing services to those living on and around the Northern Beaches of Sydney and can provide services to people in the Northern Sydney region.

Some of our services are limited in the areas that they are offered.

We have a package. Can we use it to buy services with NBI ?

Yes! We are able to work with people with individualised funding to develop a flexible support plan to meet their individual needs.

We would be happy to talk with you about how NBI might be a good fit for you.

I have received a Flexible Accommodation package, is it an option for NBI to help me gain new skills and provide support for me in the community?

Yes! We are now supporting people to live in the community and to develop independence skills.

Please contact us if you would like to discuss this further.

Is it possible to purchase care and support from NBI?

Yes! NBI are set up to enable you to buy extra hours of support Families not currently receiving a service can also choose to purchase care.

Please contact us if you would like to discuss this option.

I want to make new friends and be more involved in my community, how can you help?

We could help you to look at your options for joining a group in the community and options for meeting up with other people with similar interests to you.

Please contact us if you are interested in this option.

What are NBI doing to prepare for all the changes with the move to individualised funding packages and the NDIS?

NBI have been busy preparing for the changes for some time, reviewing all our systems and processes, and talking to people with a disability and their families about the sorts of services they would like .We are also building on our experience of offering individualised support to work with people with individual funding ahead of the NDIS rolling out in Northern Sydney.

Can’t find what you are looking for or want more information? Please, Contact us.