MAKE A COMMENT, COMPLIMENT OR COMPLAINT
NBI values your feedback and we will respond to all enquiries and concerns raised as quickly as possible.
We are committed to ensuring our clients and their families are encouraged and supported to make and resolve complaints about the organisation or service they receive, and that this is done in a timely and efficient manner – you should expect an acknowledgement within 7 days of the compliment, complaint or comment being received.
To make a compliant, register a compliment or raise a concern you can write to:
David Trundle, Operations Manager
NBI (Northern Beaches Interchange)
2 Jacksons Road
Telephone: 02 9970 0500
Please contact us to request a copy of our complaints procedure.